The Importance Of Having A CaseTrusted Interior Designer

If you’ve seen our checklist of the most important things to look for when hiring an interior designer, you may remember item 5: Look for a company that’s placed a performance bond on your renovation deposit.

This is required under the CaseTrust-RCMA Accreditation for Renovation Businesses scheme, which has been in place since 2004. The performance bond safeguards your deposit against closure, winding up and/or liquidation, ensuring that you can get your money back, no matter what happens.

But there are other compelling reasons for choosing a CaseTrust-RCMA Accredited Renovation Business – each one is certified as possessing the foundation for good sales practices and standards. You’ll benefit from:

1. Standard Renovation Contracts

A contract created by a non-accredited firm may not protect your rights, or may be slanted towards the firm’s interests.

CaseTrust accreditated Renovation Businesses however are required to use a CaseTrust Standard Renovation Contract, which requires the businesses to ensure cost transparency and accountability for listed deliverables.

2. Clear Fee Policies

The business is also required by CaseTrust to fully disclose clearly articulated and documented policies regarding fees, fee payments and fee refunds, whereas a non-accredited business may raise, add or amend their fees for any reason, at any time.

3. Well-Defined Business Practices and Systems

An accredited business is required to have proper and clearly defined dispute resolution mechanisms to settle disagreements between it and its customers. This includes mediation by the CASE Mediation Centre, should third party intervention be required.

4. Well-trained Personnel & Ethical Sales Tactics

Casetrust-accredited companies are required to have sales staff who are trained to conduct ethical sales practices. They must also able to provide accurate information regarding your renovation, in a timely and transparent fashion.

5. Site Assessments

CaseTrust Accredited Renovation Businesses also regularly go through a workmanship site assessment by the Building and Construction Authority (BCA), which covers workmanship standards and tests on the materials and functional performance of selected services and installation. The assessment helps safeguard your interests in relation to safety, comfort and aesthetic defects.

As you can see, the scheme highlights renovation businesses that are committed to maintaining a high level of good business practices. By obtaining the CaseTrust accreditation, these companies are visibly showing that they strive to put their consumers first and ensure that their consumers get what they have paid for.

Why choose anyone else?

Choose a CaseTrust-RCMA accredited ID, Get an Honest Quote today!